We don't have to ask you how many times you've waited through that dreaded 4-hour delivery window. And sometimes it never even comes. The worst.
You’ve probably also had a package swiped from your doorstep. Or gambled that whatever you just bought is going to fit into some grade school locker system. Or unwittingly played a part in “last mile” logistics by hauling your own boxes home from work. On the bus.
Not ideal right? We didn't think so either. Luckily it turns out lots of people agree with us. The problem is that the “last mile” of the delivery process is still broken, and it all gets fixed when the customer is put in control.