How It Works

Delivery Areas


Get packages delivered on your time

Every New Yorker, from Greenwich Village to Greenpoint knows that you fold your pizza before you take a bite, you don't take traffic signs seriously, and you should never leave a package sitting on your doorstep.

No matter what you're getting delivered, you can count on Doorman to get your packages to you safely when you're actually home. Use the Doorman app to schedule delivery of your online purchases at the tap of a button. Just select a date, time, and sit back and relax.

Packages delivered at your convenience -- now that makes sense.

A delivery app for your online purchases

Doorman New York City Address App Screen

  • Choose delivery time

    One-hour windows from 6 pm - midnight, every day of the week.

  • Delivery notifications

    Know when your driver is en route, just like when you order an Uber.

  • Receive at your door

    No need to lug packages up the stairs of your apartment.

  • Return packages

    We'll pick up returns (Amazon and others) and ship them for you.

  • Hold packages

    Find a sweet deal online? Buy it now and we'll store packages for 30 days, free of charge.


How Deliveries Work

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Send packages

Send us your packages. You'll get a notification when your package is safe and sound at our secure warehouse.

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Schedule delivery

Select a delivery window in the app before 4 pm to have your package delivered on the same day between 6 pm - midnight.

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Sign for delivery

Come to the door and sign for your delivery when your friendly, background-checked Doorman driver arrives.

How Shipping Works

shopping cart

Attach return label

Pack the item(s) you would like returned in a box and affix a prepaid return label to it.

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Schedule pickup

Use the Doorman app to select a convenient pickup window between 6 pm - midnight.

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We Pick It Up

Hand your packed items to your friendly Doorman.

Neighborhoods we service

  • Alphabet City
  • Chelsea
  • East Village
  • Financial District
  • Flatiron District
  • Gramercy Park
  • Greenwich Village
  • Hudson Square
  • Hudson Yards
  • Kips Bay
  • Lower East Side
  • Meatpacking District
  • Midtown South
  • Midtown West
  • Midtown
  • NoHo
  • Nolita
  • SoHo
  • Stuyvesant Town
  • Tribeca
  • Union Square
  • West Chelsea
  • West Village
  • Greenpoint
  • Williamsburg
  • East Williamsburg

Zip codes we service

10001, 10002, 10003, 10009, 10010, 10011, 10012, 10013, 10014, 10016, 10036, 11206, 11211, 11222, 11249

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