Doorman Enterprise

Improve Brand Loyalty with Better Delivery Experiences

Overview

Solutions

Features

Request Free Trial

Your Brand.
Perfectly Delivered.



Empower

Offer 1-hour delivery windows at checkout and give your customers the ability to reschedule their deliveries without ever calling your customer support line.

Engage

Send personalized and branded text notifications to keep customers informed of their delivery status.

Track

See in-progress deliveries and get updates of delivery progress in real-time.

Browser-based application showing how package deliveries are scheduled on an iPhone.
Doorman's logistical warehouse network allows for deliveries, returns, and same day fulfillment.

Offer same-day delivery without a storefront

Brick and mortar retailers are giving direct-to-consumer brands a run for their money with the help of some friends in the ridesharing space.

Integrate the Doorman API to offer same day delivery and acquire previously unattainable customers.

Learn More
Doorman Last Mile Delivery Dashboard

Decrease churn with better delivery

37% of shoppers who have a bad delivery experience blame the retailer and never shop there again. Integrate the Doorman API to use our guaranteed first-attempt delivery solution.

Doorman delivery is better because your customers can pick a 1-hour window when they're actually home. Attract customers with specific delivery needs that wouldn't have purchased otherwise.

Learn More

Receive product returns faster

Your online return rates are going to keep growing, and customers are still going to wait until the very last minute to ship you their returns. How do you get shoppers to be more proactive in returning products and keep them from piling up at their homes?

Make return pickup your competitive advantage by integrating Doorman's API into your shopping cart and saving your customers that dreaded trip to the post office.

Learn More

The Doorman Platform

HOW IT WORKS
send packages to us

1. Integrate API

Integrate your shopping cart with our REST API.

Icon showing a territory on a map.

2. Select delivery areas

Choose in which zip codes you'd like to offer our service.

Icon showing a clock and a calendar

3. Set delivery options

Set the days, delivery windows, and times of day to provide our services.

Icon showing a two communication clouds

4. Design branded messages

Create custom text notifications that let your brand shine at every delivery touchpoint.

Make "where is my order?" calls and emails extinct

Enterprise Features

Your Doorman account includes access to a wide range of additional features at no extra cost.

Custom Branding

We make sure your brand is front and center at every post-purchase interaction. Your customers see your logo, your branding, and your messaging.

Dedicated Support

Get the VIP treatment with both dedicated tech and delivery support for both your business and your customers.

Analytics

Keep us accountable with performance reporting and on-time delivery analytics to help you track every step of the package delivery process.

Web Hooks

Know the exact moment your customer receives their delivery.

Testimonials

  • "This is a much needed service. It takes the anxiety out of buying online or having to ship to the office. Definitely worth the money."

    Matt A.
    San Francisco, CA

  • "You guys are doing exactly what a start-up is meant to do: solve a pain point for consumers that is currently being ignored by the market."

    Charlie D.
    New York, NY

  • "This is the perfect service for people like me who order almost everything online these days but don't want to pay to live in a doorman building simply for the package service. A lot of my friends / peers fall into this category too. I've already recommended Doorman to a lot of people!"

    Neil S.
    New York, NY

  • "Great service! Both the customer support reps and the drivers were extremely friendly and helpful :) Keep up the good work!"

    Pavan S.
    San Francisco, CA

  • "Reliable service. Perfectly in time when scheduled. Can keep stuff for long time. Very happy with this service. And my doorman agent was very nice and kind."

    Fabiana G.
    San Francisco, CA

Give your customers a better last mile experience

Looking for developer documentation?

Read API Docs

Learn more about the changes in ecommerce

Read Our Blog