Doorman Enterprise

Delivery Experiences
Customers Love

Overview

Solutions

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Your Brand.
Perfectly Delivered.



Empower

Offer 1-hour delivery windows at checkout and give your customers the ability to reschedule their deliveries without ever calling your customer support line.

Engage

Send personalized and branded text notifications to keep customers informed of their delivery status.

Track

See in-progress deliveries and get updates of delivery progress in real-time.

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Logistics designed to delight

Online shopping is constantly changing: You need a new way to delight customers along every step of their buying experience - that includes after they buy, too.

To help you focus on driving more online sales and not field "where is my order?" calls and emails, we have built the only customer-centric last mile solution available to online retailers. From fulfillment to delivery to returns, Doorman has an API-powered solution that is right for you.

Doorman Last Mile Delivery Dashboard

Offer better delivery, sell more

37% of shoppers who have a bad delivery experience blame the retailer and never shop there again. Integrate the Doorman API to use our guaranteed first-attempt delivery solution.

Doorman delivery is better because your customers can pick a 1-hour window when they're actually home. Attract customers with specific delivery needs that wouldn't have purchased otherwise.

Learn about our last mile delivery solution

Receive returns in days, not weeks

Your online return rates are going to keep growing, and customers are still going to wait until the very last minute to ship you their returns. How do you get shoppers to be more proactive in returning products and keep them from piling up at their homes?

Make return pickup your competitive advantage by integrating Doorman's API into your shopping cart and saving your customers that dreaded trip to the post office.

Learn about our product return pickup solution
Doorman's logistical warehouse network allows for deliveries, returns, and same day fulfillment.

Reach new markets, slash shipping costs

Brick and mortar retailers are giving direct-to-consumer brands a run for their money with the help of some friends in the ridesharing space.

Integrate the Doorman API to offer same day delivery and acquire previously unattainable customers.

Learn about our same-day delivery solution

The Doorman Platform

HOW IT WORKS
send packages to us

1. Integrate API

Integrate your shopping cart with our REST API.

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2. Select delivery areas

Choose in which zip codes you'd like to offer our service.

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3. Set delivery options

Set the days, delivery windows, and times of day to provide our services.

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4. Design branded messages

Create custom text notifications that let your brand shine at every delivery touchpoint.

Make "where is my order?" calls and emails extinct

Enterprise Features

Your Doorman account includes access to a wide range of additional features at no extra cost.

Custom Branding

We make sure your brand is front and center at every post-purchase interaction. Your customers see your logo, your branding, and your messaging.

Dedicated Support

Get the VIP treatment with both dedicated tech and delivery support for both your business and your customers.

Analytics

Keep us accountable with performance reporting and on-time delivery analytics to help you track every step of the package delivery process.

Web Hooks

Know the exact moment your customer receives their delivery.

Testimonials

Give your customers a better last mile experience