Doorman is a mobile app that simplifies package delivery and shipping.
The app allows you to schedule a delivery or pickup time for your online purchases (or anything else) to your door at your convenience.
We deliver packages and pickup your shipments, seven days a week, from 6 pm to midnight.
Items for shipping pickup must be packed, taped, and affixed with a prepaid shipping label.
Not yet! Items for shipping pickup must be packed, taped, and affixed with a prepaid shipping label.
Unfortunately our facilities are equipped for staff only.
To start, you’ll need to make sure we service your neighborhood — you can see which areas we deliver to by clicking on your city on our Cities page.
Then you’ll need to download the Doorman app — which you can download for free and is available for both iOS and Android.
After you sign up and select a pricing plan, you'll get your own unique shipping address at our secure warehouses.
You can start shipping your online purchases (or anything else) there immediately.
You have the option to choose between a flexible, pay-as-you-go, a la carte plan ($5/ visit or $2/ package) or three recurring monthly subsciption plans.
For more details about what's included in the plans, check out our pricing page.
There is no minimum commitment for the monthly subscription plans. You can cancel your subscription at any time.
In some cases, yes. Many of our monthly subscription plans include large package deliveries at no additional charge.
Packages over 40 lbs or 60 linear inches (l+w+h) will incur a minimum $8 fee, depending on which plan you are signed up for.
Any packages that require a two-person delivery team require 24 hours advance scheduling notice and will incur a $50 minimum charge.
Please check with our customer service team at email@example.com to confirm the delivery price and let us know when to expect it!
Our amazing drivers are well compensated; tipping is not expected.
We can hold the packages for 30 days at no extra cost. After 30 days, we will charge a storage fee of $0.50/day per package.
Definitely! As long as the package has your Doorman Shipping Address on it, it will be scanned and prepared for delivery like always.
Easily share your Doorman Shipping Address with friends and family from the Doorman Address page of the app.
We’ll take care of the signatures required to receive your wine deliveries on your behalf, and deliver it on your schedule.
When your Doorman driver arrives, we do require signature and proof that you're over 21 (using driver's license, passport, or military ID).
No, this service is only offered to our premium plan subscribers.
If you are a Premium plan subscriber, simply hand over your cardboard recycling to your driver when you have a delivery or pickup scheduled.
Our drivers would appreciate it, but no, there is no requirement for breaking down boxes.
There is no limit. If you think you're going to have a large amount of boxes, give us a heads up so we know to bring a bigger vehicle.