Our A la carte plan is perfect if you only plan to buy online or send products back every so often.
With no monthly subscription, you only pay when you get packages delivered or picked up.
Our monthly plans are ideal for avid online shoppers.
Over the monthly limit? No problem, receive additional packages at the A La Carte rate ($5/ additional visit or $2/ additional package).
* Doorman monthly plans are for consumer use only. To use Doorman for your business, please contact our sales team.
Large packages require extra storage or two-person delivery teams. Below is a guide to Doorman’s oversize pricing.
| Oversize | Weight(lbs) | or | Linear Inches (W+L+H) | Price |
|---|---|---|---|---|
| Tier 1 | 41 - 50 | or | 61-80" | $8 |
| Tier 2 | 51 - 60 | or | 81-100" | $15 |
| Tier 3 | 61+ | or | 101"+ | $30 |
| 2 Person | Deliveries requiring a 2-person team will incur a minimum charge of $50 and requires 24 hour notice. | |||
We have larger plans made specifically for SMB and Enterprise use.
Contact UsIt’s free to set up an account and get your first package delivered for free. But to receive any additional packages delivered, you’ll need to pay-as-you-go or choose a plan.
Most of our customers sign up for monthly plans. At the moment, we do not offer an annual plan.
We accept most credit cards for our personal plans. For high-volume small businesses and larger organizations, we also support invoicing.
The prices above are in USD.
Changing plans is simple. You can upgrade or downgrade your plan at any time in the Doorman app.
If you are downgrading from a plan that offers extra features (i.e. 1-hour delivery windows or box recycling pickup), you will be charged for those features if you continue using them.
If you use up your deliveries for the month but haven't met your package limit, you'll be charged $5 for your next delivery.
If you use up your package volume for the month but haven't met your delivery limit, you'll be charged $2 per package on your next delivery.
Yes, you can upgrade to a shorter delivery window for $5 in the app.
If you upgrade to a higher plan during your billing cycle, you will be charged a pro-rated amount for the remainder of the time within that pay period.
The Pro plan includes packages up to 50 lbs or 80 linear inches and waives the $8 fee.
The Premium plan includes packages up to 60 lbs or 100 linear inches and waives the $8 and $15 large package fees.
All plans are subject to oversize pricing for shipments requiring a two-person team. Learn more about two-person deliveries.
If you purchase most things online and have a lot of boxes piling up around the house, we'll happily pick them up for you.
Email us or call us toll free at 1-888-630-6610.
